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    • Home
    • About
    • How I Coach
    • Behaviour Clarity Session
    • 12-Week Coaching Journey
    • Blog
    • Contact
    • What to expect
    • FAQ
    • Understanding Your Habits
    • Free ebook
    • For Allied Health
    • Humans and Modern Life
    • Privacy Policy
  • Home
  • About
  • How I Coach
  • Behaviour Clarity Session
  • 12-Week Coaching Journey
  • Blog
  • Contact
  • What to expect
  • FAQ
  • Understanding Your Habits
  • Free ebook
  • For Allied Health
  • Humans and Modern Life
  • Privacy Policy

Sustainable lifestyle change — without relying on willpower

Sustainable lifestyle change — without relying on willpowerSustainable lifestyle change — without relying on willpowerSustainable lifestyle change — without relying on willpowerSustainable lifestyle change — without relying on willpower

Privacy Policy

Health and Wellness Coach


Last updated: 29th December 2025


1. Introduction


Health and Wellness Coach is committed to protecting your privacy and handling your personal information with care, respect, and transparency.


This Privacy Policy explains how your personal information is collected, used, stored, and protected when you engage with this website or participate in coaching services.


This policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).


2. What personal information we collect


We may collect personal information including, but not limited to:


  • Your name
  • Email address
  • Phone number
  • Information you provide through contact or enquiry forms
  • Responses to wellbeing questionnaires or coaching exercises
  • Notes taken during coaching sessions (where relevant)
  • Communications sent to us via email or other platforms


Some of this information may be considered sensitive information, particularly where it relates to health and wellbeing.


3. How we collect your information


Your information is collected when you:


  • Submit a form on this website
  • Enquire about coaching services
  • Participate in coaching sessions
  • Complete questionnaires or worksheets
  • Communicate via email or other agreed platforms


We only collect information that is reasonably necessary to provide coaching services.


4. Why we collect your information


Your personal information is collected and used for the purpose of:


  • Providing health and wellness coaching services
  • Preparing for and conducting coaching sessions
  • Supporting reflection, awareness, and behaviour change
  • Communicating with you about appointments, resources, or services
  • Meeting legal, ethical, and professional obligations


We do not use your information for unrelated purposes.


5. How your information is stored and protected


Reasonable steps are taken to protect your personal information from misuse, loss, unauthorised access, or disclosure.


Information may be stored:


  • Electronically (password-protected devices or systems)
  • In written form (where applicable), stored securely


Only authorised access is permitted.  No system can be guaranteed to be completely secure. 


6. Disclosure of personal information


Your personal information is not shared with third parties, except where:


  • You provide explicit consent
  • It is required by law
  • There is a serious and imminent risk to your health or safety or the safety of others


We do not sell, rent, or trade personal information.


7. Accessing and correcting your information


You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, incomplete, or out of date.


Requests can be made by contacting us using the details below.  We will respond to requests within a reasonable timeframe. 


8. Retention of information


Personal information is retained only for as long as necessary to support coaching services and meet legal or professional requirements.


Information that is no longer required will be securely deleted or destroyed.


9. Website and online interactions


This website may collect limited technical information (such as browser type or page visits) for basic website functionality and improvement.


This website and our services are intended for adults. We do not knowingly collect personal information from children. 


10. Complaints and concerns


If you have concerns about how your personal information has been handled, you are encouraged to raise them directly so they can be addressed promptly and respectfully.


11. Contact details


For questions, access requests, or privacy concerns, please contact:


Jase Thomson

Health and Wellness Coach

Email:  privacy@healthandwellnesscoach.com.au 


12. Changes to this policy


This Privacy Policy may be updated from time to time. The most current version will always be available on this website.


Copyright © 2026 healthandwellnesscoach.com.au - All Rights Reserved.

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